Frequently Asked Questions

Order & Shopping

Simply browse our collection, select your desired items, choose your preferred size/color, add to cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.

We do not have a cancellation policy. Once an order is placed, it goes into processing immediately to ensure quick delivery. Please review your cart carefully before completing your purchase.

Yes! Gift wrapping is available for certain products if you inform us well in advance. Please get in touch via WhatsApp at +918879575254 to discuss gift wrapping options for your order.

Shipping & Delivery

  • Metro cities: 3 days
  • Non-metro cities: 5 days
  • International orders: 2-4 weeks (though most orders reach within a week)

Yes, we accept international orders. International deliveries typically take 2-4 weeks, though most packages arrive within a week.

Once your order is shipped, you'll receive a tracking number via email/SMS. You can use this to track your package on our website or the courier's website.

Returns & Exchanges

We do not accept returns. However, if you receive a damaged product, we will replace it. Please contact us immediately with photos of the damaged item at krishnasswetajewellery@gmail.com or WhatsApp +918879575254.

We do not offer exchanges. Please check product details, size guides, and images carefully before placing your order.

Contact us immediately at krishnasswetajewellery@gmail.com or WhatsApp +918879575254 with clear photos of the damaged item. We will arrange for a replacement as soon as possible.