Victorian passa 02277

Caring for Your Jewelry

Keep Away from Water
Remove your jewelry before bathing, washing hands, or any water-related activities. Water can damage the finish and reduce the shine of your pieces.

Avoid Perfumes and Sprays
Always wear your jewelry after applying perfume, deodorant, hairspray, or any cosmetics. Chemical contact can tarnish or discolor your precious pieces.

Store Carefully
Keep each piece separately in a soft pouch or jewelry box to prevent scratches. Avoid placing jewelry on hard surfaces or letting pieces touch each other, as this can cause damage.

Avoid Velvet Storage
Do not store your jewelry in velvet cloth or velvet-lined boxes. Velvet can trap moisture and cause tarnishing or discoloration over time.

Proper Storage Environment
Store your jewelry in a cool, dry place away from moisture, humidity, direct sunlight, and heat. A closed cotton/silk pouch or non-velvet lined box works best to maintain the beauty and longevity of your pieces.

Size Chart

Domestic Shipping (India)

• FREE shipping on all orders across India
• Metro cities: Delivery within 3 business days
• Non-metro cities: Delivery within 5 business days
• We ship to all serviceable areas across India using DTDC or Blue Dart

International Shipping

• Standard delivery: 2-4 weeks (most orders arrive within a week)
• FREE shipping on orders above 100USD
• For orders under 100USD, standard shipping charges apply
• Customers are responsible for any customs duties or taxes applicable in their country

Tracking Your Order
Once shipped, you'll receive a tracking number via email/SMS to monitor your delivery.

Our Quality Promise

We stand behind the quality of every piece we create. If something isn't right, we're here to make it right.

When Returns Are Accepted

Returns are accepted within 6 days of delivery (based on tracking confirmation) for unworn items in the following cases:

• You received the wrong item
• Item arrived damaged or with damaged packaging
• Item has manufacturing defects

Return Process

Before returning any item, please contact us at krishnasswetajewellery@gmail.com or WhatsApp +918879575254 with:

• Your order number
• Clear photos showing the issue
• Brief description of the concern

Return Requirements

To ensure a smooth return process, returned items must be:

• Unworn and in original condition
• In original packaging with all tags attached
• Safely packed in protective packaging (preferably the original shipping carton)

We carefully inspect all returns to verify they meet these conditions before processing replacements or refunds.

Please Note

We do not offer exchanges. However, you're welcome to place a new order for a different item while your return is being processed.