About Krishna's Sweta
Who is Krishna's Sweta?
We are a Mumbai-based imitation jewellery manufacturer, working out of Zaveri Bazar since 1998. We are not a reseller. Every piece on this site is made in our own workshop, which is why our prices are lower than any store selling the same design.
Are you a verified seller?
Yes. We are a GST-registered business with verified reviews on this website and a 4.8 rating on Justdial. Customers in UAE, UK and USA order from us regularly.
Why is your jewellery cheaper than other websites?
Because we manufacture it. Most online jewellery brands buy from Zaveri Bazar wholesalers and add 2–3x margin. You are buying directly from the maker.
Are your online prices the same as your shop prices?
Yes. Same price online and in-store, so you never lose by ordering here.
Do you have a physical store?
Yes. Shop No. 7, 1st Floor, 15/17 S.K. Memon Street, Zaveri Bazar, Kalbadevi, Mumbai 400002. You are welcome to walk in and see the jewellery in person before you buy online.
Materials & Quality
What is the jewellery made of?
Base metal (brass or alloy) with gold plating, set with kundan, CZ stones, moissanite or pearls depending on the design. Each product page lists the exact material. Nothing we sell is real gold — it is high-quality imitation jewellery made to look like fine jewellery at a fraction of the cost.
Will it look as good as the photos?
Yes. We shoot every product ourselves, on real pieces, without heavy editing. If your piece looks different from the photo when it arrives, message us on WhatsApp and we will replace it.
Is it heavy? Will it hurt my ears or neck?
Our earrings come with support chains where needed, and necklaces have adjustable dori. Weight is listed on each product page. If a piece is uncomfortable, tell us within 7 days and return it.
Colour Retention & Care
Will it turn black or lose colour?
Not with normal use. Our plating is done to hold colour for regular wear. What damages it is perfume, sweat, water and body lotion applied directly on the jewellery. Wear it last, take it off first, and it will look new for a long time.
How do I take care of it?
Put jewellery on after perfume, makeup and hair spray. Remove it before sleeping, bathing or swimming. Wipe gently with a dry soft cloth after use. Store in the pouch it came in, away from air and moisture.
Wedding & Bridal
Can I wear this for my wedding?
Yes. Our bridal and Sabyasachi-inspired sets are made for full-day wedding wear. Hundreds of brides have worn them for sangeet, mehendi and reception. If you are choosing for a wedding date, WhatsApp us and we will help you pick and confirm delivery before your function.
I need it before a specific date. Can you do that?
Message us on WhatsApp with your date and pin code before ordering. We will tell you honestly whether it will reach in time. We do not take orders we cannot deliver.
Can you customise a design or make something I've seen elsewhere?
Often, yes. Send us a photo on WhatsApp and we will tell you if we can make it, what it will cost and how long it will take.
Shipping & Delivery
Is shipping free?
Yes, free shipping on all domestic orders. No minimum order value required.
How long will delivery take?
Orders are dispatched within 1–2 business days. Delivery is 3–7 business days across India, depending on your pin code. Metro cities are usually faster.
Do you offer express shipping?
Yes, we offer express shipping across India at an additional charge. Delivery typically takes 2–3 business days depending on your location.
Do you ship internationally?
Yes, worldwide. Charges and timelines are calculated at checkout based on your country. Customs duty, if any, is payable by you.
How do I track my order?
You will get a tracking link by email and SMS the moment your order ships. You can also WhatsApp us your order number and we will check for you.
Returns & Refunds
Can I return an item if I don't like it?
Yes. You have 7 days from delivery to raise a return request, as long as the item is unused, undamaged and in its original packaging with tags intact.
What if my item arrives damaged?
Send us photos on WhatsApp within 48 hours of delivery. We will arrange a replacement or a full refund. You will not be charged for the return.
Can I cancel my order?
Yes, within 24 hours of placing it, provided it has not already shipped. Message us on WhatsApp with your order number.
When do I get my refund?
Prepaid orders are refunded to the original payment method within 5–7 business days of the returned item reaching us. COD orders are refunded to your bank account by NEFT within 7–10 business days.
Is anything not returnable?
Customised or made-to-order pieces, and items marked "Final Sale" on the product page. These are stated clearly before you buy.
Payments
What payment methods do you accept?
UPI, all major credit and debit cards, net banking, wallets, and Cash on Delivery across India. International orders can pay by card.
Is Cash on Delivery available?
Yes, across India. If you would rather see the product before paying, choose COD at checkout.
Is my payment secure?
Yes. Payments are processed through Shopify's encrypted gateway. We never see or store your card details.
Is there any discount running?
15% off sitewide on orders above ₹4,000, applied automatically at checkout. No code needed.
First-Time Buyers
What if I've never bought jewellery online before?
That is most of our customers. Here is what protects you: free shipping, Cash on Delivery, 7-day returns, and a real Mumbai shop you can walk into. If it isn't right, send it back. There is nothing to lose.
Do you offer gift wrapping?
Yes, on request. Tell us at the time of ordering, or WhatsApp us right after.
I'm still not sure. Can I talk to someone?
Yes. WhatsApp +91 88795 75254 and a real person from our shop replies — not a bot. Send us your outfit photo and we will suggest what suits it.
Wholesale & Business Orders
Do you take bulk or wholesale orders?
Yes. We are manufacturers, so bulk pricing is available for retailers, boutiques and wedding orders. WhatsApp +91 88795 75254 with your requirement.
How can I contact customer service?
The easiest way is WhatsApp: +91 88795 75254 — we typically reply within a few hours. You can also email us at orders@krishnassweta.com.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
